Privacy Policy

Rapid Flood Restore respects your privacy and protects the information you share when requesting water damage services or mold remediation. This Privacy Policy explains what we collect, how we use it, and the choices available to you. We only collect the information needed to assess your request, verify service eligibility, and coordinate a response with qualified restoration professionals in your service area. Typical data may include your name, phone number, email, service address or ZIP code, and a brief description of the incident.

We use this information to contact you, verify homeowner authorization, confirm availability, and connect you with a restoration crew. We may also use your details to improve our intake process, quality assurance, and documentation for insurance claims. We do not sell your personal information to third‑party marketing entities. Data may be shared with vetted restoration partners, insurance representatives, or claims professionals solely for the purpose of delivering service, documenting work, or supporting claim processing.

Information is stored securely and accessed only by authorized personnel and service providers who require it to perform their duties. We employ safeguards designed to protect against unauthorized access, alteration, or disclosure. While no system is perfectly secure, we continuously monitor and improve our security practices, including access controls and data minimization, to reduce risk.

You may request to update, correct, or delete your personal information by contacting us using the information on the Contact page. If you withdraw consent, we may be unable to deliver services or provide ongoing claim support. We retain data only as long as necessary for legitimate business purposes, legal obligations, and quality assurance.

Our site may use essential cookies and similar technologies to maintain session integrity and ensure form functionality. Optional analytics may be used in a de‑identified manner to improve performance and user experience. You can manage cookie preferences through your browser settings or via the cookie banner on this site.

If you have questions about this policy or our privacy practices, contact our compliance team at [email protected]. Continued use of our site indicates acceptance of this policy.